Orange

Design de service

Comment accompagner les équipes marketing et design d’Orange dans l’amélioration de la relation client au travers du design de service ?

www.lelab.orange.fr

Dici a réalisé un serious game sur-mesure pour animer un atelier de co-construction permettant de faire émerger les besoins utilisateurs et des idées d’amélioration de la relation client.

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